Account Manager Job Description

We have crafted a series of job description examples for a variety of digital roles.

Very often, in-house recruiters and HR departments ask us to help them write their job descriptions, and since this aspect of our recruitment service is very useful to them, we’ve realised that this could be useful to others too, so we have provided a list of job descriptions here.

With more than 20 years of experience in digital and technology recruitment and having placed thousands of candidates in Ireland and across Europe, we understand the value of a compelling job description, so we hope that these examples will help you in your search for a digital or technology professional; please feel free to use and edit to as per your specific needs and preferences.

If you are a candidate seeking a role, you can view a list of our current job offers on our job board.

Example of Account Manager Job Description

Introduction:

• Company overview: Founding vision, current state of affairs, size, relevant stats.
• Role mission: Goals, team and resources to make it happen.

Responsibilities:

• Advocating for the brand/service/product, while also championing client needs within the organisation.
• Researching and understanding client’s industry, products and competitors.
• Fully understanding client briefs and requirements.
• Nurturing and developing strong client relationships within the existing base.
• Actively developing the account and seeking revenue opportunities.
• Setting, monitoring and delivering internal and external sales targets.
• Seeking and developing new business opportunities.
• Pitching opportunities and giving presentations to clients.
• Understanding the client’s creative process and brand goals.
• Delivering top-quality branded solutions to the client and market.
• Providing consultation and driving awareness of new technologies, channels and opportunities.
• Working with internal creative teams to ensure the company meets and exceeds client’s brief and expectations.

Skills, Knowledge and Experience:

• Minimum of 2 years’ Account Manger experience in a similar sector.
• You’ll be client focused and understand the need to deliver above clients’ requirements. 
• Confidence in building strong client relationships to develop business and revenue opportunities.
• Proficiency in reporting to clients, incorporating feedback, dealing with issues and managing expectations in terms of timeframes and budget.
• You’ll have a marked commercial focus to your work, with proven track record of surpassing revenue targets.
• Sensitivity and good judgement is also needed for this role, as is experience in escalating issues before they become a risk to the account.

Nice to have:

• Experience in researching clients’ business and industry and transferring knowledge and strategy throughout the organisation/your team.
• Excellent verbal and written communication skills, and a proactive approach to your responsibilities and guiding clients and colleagues.

Benefits:

• Salary
• Working arrangement: (Hybrid, Remote, Office)
• Perks

CTA (Call to Action)

We are accepting applications until the end of *MONTH*. We’ll be delighted to meet you for a first interview with *NAME*, our hiring manager.

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If you are looking for roles that are more senior account management related, you can check the Account Director Job Description.

If you would like to check 2024 salaries for other agency positions, check our Agency Roles Salaries. Or you can download our acclaimed Prosperity Digital Salary Survey to be on top of current salaries for the digital sector.

Writing a job spec is the first phase of the hiring process at any given company, we love to help companies do this in an effective way so we've put together a post where we explain our secrets for a well structured hiring process and how to make it more efficient.